We are pleased to announce that our Carterton branch is now open following Government advice. We have been working hard behind the scenes to ensure that our colleagues, customers and members will be as safe as possible when visiting us.

Here are some important changes:
Opening hours: To protect your colleagues, their families, our customers and members, our branch will be operating at slightly different times and days as normal.
In branch appointments are available to book here!

Our Virtual Call Centre - 01922 234400 is still operating as normal when your branch is not open and only a phone call email away!

When you visit us in branch:
We have complied with all government guidelines to protect both our colleagues, customers and members to ensure it is safe for you to visit us and carried out a full Risk Assessment. We have implemented:

⚠️ We have Sanitiser Points available, this is available before entering, on each counter and also on exit from the store, please feel free to use when visiting.
✅ We have a strict daily cleaning programme including a thorough clean of the store at the end of every working day. After every customer visits the desks, chairs and any items in contact will be cleaned with Antibacterial Cleaner.
🚫 We will limit the number of customers instore to a maximum of 3. We have installed floor markings to help with Social distancing to ensure you can come instore safely and also on entrance in the event of any waiting customers.