Money:
The official currency is the Swiss franc (CHF) divided into 100
rappen (German) or centimes (French). Although not part of the EU
many prices are nonetheless indicated in Euros and some merchants
may accept Euros. Visa, MasterCard and American Express are widely
accepted and ATMs are widespread; many are equipped with the Cirrus
or Maestro system. Banks offer the best exchange rates for
travellers cheques and foreign currency, but it is also possible to
exchange money at major hotels, main train stations and airports.
Banks are open Monday to Friday.
Time:
Electricity:
Electrical current in Switzerland is 220 volts AC,
50Hz. Plugs are of the linear, rounded three-pin type, but rounded
two-pin plugs will fit the outlet.
Language:
The three official languages are Swiss German, French and
Italian. A few people speak Romansch, but this is confined to the
southeastern corner of the country. Most people know at least three
languages, including English.
Health:
Swiss medical facilities and health care are among the best in
the world, but very expensive and health insurance is recommended.
Immunisation certificates are only required if the traveller has
been in an infected area within two weeks prior to arrival in the
country. There is a reciprocal health agreement with the UK and
most EU countries, whose citizens are entitled to free or low-cost
emergency medical treatment on presentation of a European Health
Insurance Card (EHIC). Medical insurance is advised for other
nationalities. Outbreaks of the deadly strain of bird flu were
confirmed in 2006, but no new cases or human infections have been
reported. The risk to travellers from bird flu is very low, but
close contact with live birds should be avoided, and all poultry
and egg dishes well cooked as a precaution.
Tipping:
A 15% service charge is normally included in all hotel, taxi,
bar and restaurant bills in Switzerland, and further tipping is not
necessary, but small change left over is appreciated.
Safety:
Switzerland has a low crime rate compared to other European
countries and is generally a safe country to travel in, however
there has been a recent increase in petty theft and visitors should
be alert to pickpockets and thieves, particularly in the city
centres and on public transport. Be aware of robberies on overnight
trains.
Customs:
Privacy and discretion are highly valued in Swiss culture, and
strangers generally do not speak to each other. The Swiss are
naturally reserved and conservative, and prefer structured rules to
govern their daily lives. Littering is a serious social crime in
Switzerland, and you should also make an effort to throw your
recyclables in the proper receptacle. French and German-speaking
Switzerland have different customs in some areas. When being
introduced to someone, German-speaking Swiss will shake hands,
while French-speaking locals may kiss on the cheek three times
(generally left, right, left). While many Swiss speak English, it
is considered polite to inquire before attempting conversation.
Business:
Swiss business culture is based predominantly on merit. The
Swiss are masters of building well-oiled machines. The business
world reflects this and operates in a similar fashion. Efficiency
and organisation are prioritised. A formal, no-nonsense approach is
central to business culture in Switzerland. There is little room
for humour or lack of preparation in negotiations and business
meetings. While the Swiss are slightly less pedantic than their
German or French counterparts, great value is attached to
appearance and punctuality.Dress codes for business people in Switzerland are quite formal
and conservative, particularly in the banking sector where dark
suits are the norm. Sports jackets and a collared shirt and tie
will suffice for businessmen while businesswomen in Switzerland
should adopt corporate wear - either trousers or suit skirts are
appropriate. Business and pleasure are entirely separate in the
Swiss work environment. In keeping work and personal
compartmentalised, Swiss businesspeople even shy away from calling
their colleague's by first names, which reinforces formality and
boundaries between work and play. When invited to a Swiss business
associate's home, a small gift such as flowers or a box of
chocolates is appropriate.In Swiss business culture those in senior positions garner a
great deal of respect, but decision-making processes are often
quite democratic. Switzerland is home to over 1000 multinationals
and has become something of a melting pot of business customs,
regional influences and etiquette. English is the corporate
language in Switzerland particularly for multinationals. However,
regional languages, such as French, German and Italian, are
sometimes preferred in their respective areas. wiss-German business
meetings are rarely over food and are often as brief as possible
with little small talk. But the Swiss-French and Swiss-Italians
often meet over lunches and talk is not restricted only to
business. Handshakes are common for addressing both men and women.
Business hours are from 8am to 5pm on weekdays with a lunch break
from 12pm to 2pm.
Duty Free:
Travellers to Switzerland over 17 years do not have to pay duty
on the following items: 200 cigarettes or 50 cigars or 250g
tobacco; 2 litres alcohol up to 15% and 1 litre alcohol over 15%.
The maximum allowance of wine is 20 litres, but duty will be
payable on this quantity. A reasonable amount of personal effects
and gifts (including perfume) to the value of Sfr200 for residents
of Switzerland and Sfr100 for other travellers. Restricted items
include meat and meat products from selected countries. Prohibited
items are absinth and anaesthetics.
Communications:
The international country dialling code for Switzerland is +41.
The outgoing code is 00, followed by the relevant country code
(e.g. 0044 for the United Kingdom). City/area codes are in use e.g.
(0)22 for Geneva. Mobile phone GSM 1800 and 900 networks operate
throughout the country. Internet cafes are available in the main
towns and resorts; some public phone booths also have Internet and
email access.