Money:
The unit of currency is the Hong Kong dollar (HKD); HK$1 is
divided into 100 cents. Major banks are open from 9am to 4:30pm
Monday to Friday, and 9am to 12:30pm on Saturday. Banks and
moneychangers charge commission as do hotels that provide exchange
services. All major credit cards are accepted and ATMs are widely
distributed. Some HSBC 'Electronic Money' machines provide 24-hour
cash withdrawal facilities for Visa and MasterCard holders.
Time:
Electricity:
Electrical current is 220 volts, 50Hz. The UK-style
3-pin plugs are standard.
Language:
The official languages in Hong Kong are English and
Cantonese. The other main language is Mandarin.
Health:
There are no specific health risks associated with travel to
Hong Kong. Food and water are safe, although visitors should
consider only drinking bottled water for the first few days of
their stay. The Hepatitis E virus is transmitted through
contaminated food and water and precautions should be taken with
food and drink. Take precautions against mosquito bites, as there
is a risk of Dengue fever. Outbreaks of Hand, Foot and Mouth
Disease are reported annually. Hong Kong's health facilities are
first class, but expect to pay cash. Medical insurance is advised.
Cases of bird flu have been reported and although the risk for
travellers is low, all close contact with caged, domestic and wild
birds should be avoided, and all poultry and egg dishes well
cooked. High quality medical care is widely available but medical
insurance is recommended.
Tipping:
A 10% service charge is usually added to restaurant bills in
Hong Kong, but waiters will still expect some loose change in
addition to this. If no service charge is included, a 10% tip is
expected. Taxi fares are rounded up to the nearest dollar (usually
automatically by the driver).
Safety:
Hong Kong is a safe travel destination although caution should
always be exercised when travelling to any city. Pickpockets are
likely to target unsuspecting tourists so one should minimise these
incidences through vigilance. Be wary of accepting drinks from
strangers, as reports of spiked drinks are increasing. Robbers have
recently targeted walkers in Hong Kong's Country Parks so it is
advisable to stay on marked trails and not to carry large amounts
of cash or credit cards. The typhoon season is usually between
April and October, which may cause flooding and landslides.
Customs:
Littering and spitting are illegal in Hong Kong and will incur
on the spot fines. In Hong Kong the concept of 'face' is very
important; avoid causing someone to 'lose face' by publicly
insulting them or contradicting them in front of others as this is
a general 'no no'. The Chinese have great respect for hierarchical
relationships.
Business:
Despite its close proximity to China, Hong Kong's business
culture is worlds apart. There tends to be a heavy British
influence on business culture in Hong Kong. However, one typically
Asian aspect is the concept of saving face. Saving face represents
an awareness of positive appearances and perceptions of other
people or companies. Bad news should never be presented in front of
others and keeping ones cool is vital. Open displays of emotion,
such as anger and irritation, are frowned upon, as is causing
embarrassment to another person.Business culture in Hong Kong is quite conservative. Dress
styles are formal and deference to senior members of companies is
vital. Business suits are usually dark colours. Avoid wearing
bright ties, or blue or white coloured clothes, as these colours
are associated with mourning. When greeting business associates,
either shake hands or, if no handshake is offered, bowing is
appropriate. Respect for personal space is important and physical
contact should be avoided. Gifts are given during introductions,
but never opened in front of the giver. Timepieces sas gifts are
inappropriate as they are associated with death. The business
languages in Hong Kong are both Mandarin and English. Tone should
always be even; and measured and cultural sensitivity and etiquette
are vital.When tea is served at a business meeting never sip from your cup
until your host has taken his first sip. Business in Hong Kong is
conducted efficiently and formally and punctuality is vital. It is
advised to allow for sufficient travel time before meetings
considering the high traffic congestion. If you are tardy, effusive
and repeated apologies are in order, regardless of whether you
caused the delay. It is customary to exchange business cards
(printed in English on one side and Cantonese on the other) at the
start of a meeting, along with a handshake. Business cards should
be given and received using both hands, with the Cantonese side
facing the recipient, and should be treated with respect. It is
common to greet the more senior or elder person first. Business
entertainment is usually in the form of a lunch or dinner that is
organised by the hosting partner. Food is also usually ordered and
paid for by the host. Finally, the phrase 'have you eaten,' is a
subtle form of greeting which generally means 'are you well.'
Business hours run from 9am to 5pm during the week and 9am to 1pm
on Saturdays.
Duty Free:
Travellers to Hong Kong over the age of 18 years do not have to
pay duty on 1 litre of spirits or wine, 200 cigarettes, 50 cigars
or 250g of tobacco. A reasonable amount of items for personal use
is also permitted. Prohibited items include narcotics, psychotropic
drugs, firearms and ammunition; counterfeit items, endangered
species (alive or stuffed), and copyright infringed products.
Communications:
The international access code for Hong Kong is +852. The
outgoing code depends on what network is used: 001 for PCCW, 0080
for Hutchinson and 009 for New World. City codes within Hong Kong
are not required. The local mobile phone operators use GSM networks
and have roaming agreements with most international operators.
Mobile phones can also be rented on arrival at the international
airport. Internet cafes are widely available, and access is free at
many coffee shops, shopping malls, MRT stations and public
libraries in town.