Money:
The official currency is the Congolese Franc (CDF). Credit cards
have a very limited use, as do traveller cheques, usually only in
Kinshasa. It is best to take US dollars in hard currency. Banks are
closed on weekends and credit cards cannot be used to obtain cash
advances. The economy is highly unstable in the Congo, and
therefore denominations of currency and exchange rates are subject
to change at short notice.
Time:
GMT +1 in the west (Kinshasa) and GMT +2 in the east.
Electricity:
Electrical current is 220 volts, 50Hz. Plug types in
use are round two-pin attachment plugs and round pin plugs with
grounding.
Language:
French is the official language, but Lingala, Kingwana,
Kikongo and Tshiluba are also spoken.
Health:
Yellow fever vaccination is a requirement for entry for everyone
over one year, and vaccinations against cholera, meningitis,
typhoid and polio are highly recommended. Large numbers of cases of
acute watery diarrhoeal syndrome have been reported in North Kivu
province (easter DRC) since September 2008. In many instances these
have been fatal. In areas of poor sanitation it is not advisable to
drink water unless it has been treated by boiling and filtration or
with a chemcial purifier. There is a significant malaria risk
throughout the country, and advice should be sought in advance
about preventive measures. HIV/AIDS is prevalent. Rabies is endemic
to the DRC, and monkeypox occurs, which is a virus usually
transmitted to humans from infected ground squirrels and rodents.
Regular outbreaks of pneumonic plague also occur, particularly in
the district of Ituri, and is fatal if left untreated. An outbreak
of the deadly Ebola virus occurred in September 2007. The Centre
Prive d'Urgence (CPU) clinic in Kinshasa is able to cope with basic
health problems and to stabilise a patient after most serious
accidents. However, medical evacuation to South Africa (or
elsewhere) would be advised as soon as possible. Outside Kinshasa,
western standard medical facilities are practically non-existent.
Visitors are advised to take their own basic medical supplies with
them, as medicines are in short supply. Medical insurance with
provision for emergency air evacuation is essential for visitors.
All water should be regarded as contaminated, and milk is
unpasteurised, therefore consume only imported bottled water and
avoid dairy products.
Tipping:
A 10% service charge is included in restaurant and hotel bills
and further tipping is unnecessary. In general, tipping (known as
'Mahtabish' or 'something extra') is a way of life and it is
routine to give some small change for all services.
Safety:
Travellers are advised against all but essential travel to the
Democratic Republic of the Congo because of continuing tension and
insecurity. The east and north east of the country are insecure and
travellers should be cautious if travel to the region is necessary,
particularly near the borders with Uganda and Rwanda. All travel to
Bas-Congo should be avoided. There are frequent armed clashes in
the district of Ituri near the Ugandan border, as well as Kivu
province and northern Katanga. There is a high level of street
crime and armed robbery, particularly in Kinshasa, where armed
gangs or criminals posing as plain-clothes policemen regularly
attack foreigners. Security officials have also been known to
arrest foreigners and demand payment for their release. Do not
display valuables on your person, walk the streets alone or carry
large amounts of money, and keep car doors and windows locked.
Demonstrations and political gatherings should be avoided. Boats
and ferries are poorly maintained and have low safety standards.
The DRC also has one of the world's worst air safety records.
Customs:
Photography is technically illegal in the Democratic Republic of
the Congo without a permit. Even with a permit though, one must
never take photos of police or military personnel, official
buildings or motorcades. The Congolese may get very upset if you
take pictures of them, or of children, without permission. At 6am
and 6pm the national flag is raised and lowered, and all traffic
and pedestrians are expected to stop for this ceremony, as well as
for any official motorcade.
Business:
By rights, the Democratic Republic of Congo should be one of
Africa's richest countries due to its abundance of natural
resources, yet it has suffered from corrupt leadership and
extensive civil war. The business world in the DRC is relatively
undeveloped and one has to ensure business is conducted with the
correct (legal) establishments. The principal language used is
French and interpreters are available. Business tends to be formal
and suits should be worn, although a lightweight material is best
due to the heat. Business hours are usually 8am to 4pm Monday to
Friday, closing at 12pm on Saturdays.
Duty Free:
Visitors to the DRC may import 100 cigarettes or 50 cigars or
250g tobacco; one bottle of alcohol; perfume for personal use and a
camera to be used for touristic purposes, without paying customs
duty.
Communications:
The international dialling code for the DRC is +243 and the
outgoing code is 00, followed by the relevant country code (e.g.
0044 for the United Kingdom). International direct dialling is
available. Domestic telephone connections are unreliable. There are
GSM 900 and 1800 networks with variable coverage and roaming
agreements covering Kinshasa, but it is unwise to use a mobile
phone in public because of the likelihood of robbery. There are
some Internet cafes in Kinshasa, but power failures can be a
problem.