Money:
The official unit of currency is the Kuna (HRK). One Kuna is
divided into 100 Lipa. ATMs are plentiful throughout the country
and banks, authorised bureaux de change, post offices or most
hotels will exchange foreign currency or travellers cheques. Banks
open Monday to Saturday and some banks also open on Sundays in the
main cities. Major credit cards are widely accepted at the main
hotels and restaurants, and may be used to draw cash from ATMs,
which are widely available throughout the country.
Time:
Local time is GMT +1 (GMT +2 from last Sunday in March to the
last Sunday in October).
Electricity:
Electrical current is 230 volts, 50Hz. European style
round, two-pin plugs are standard.
Language:
The official language is Croatian.
Health:
No vaccinations are required, however there is a risk of
tick-borne encephalitis for those travelling in forested areas
during the summer months. The bird flu virus was found in dead
migratory swans and stringent measures have been taken by the
Croatian authorities to contain the virus. Travellers to Croatia
are unlikely to be affected, but should avoid any contact with live
birds and ensure poultry and egg dishes are well cooked. Medical
care is fairly good, with free emergency medical care available to
UK citizens with a European Health Insurance Card (EHIC), though
some medicines are in short supply in public facilities. Non-UK
nationals are advised to invest in health insurance.
Tipping:
In tourist or upmarket restaurants a tip of 10% will be
appreciated, but otherwise it is usual to round up the bill if the
service has been good unless a service charge has already been
added. Tour guides expect to be tipped. Most other services receive
a small tip by rounding up the bill.
Safety:
Most visits to Croatia are trouble-free, and there is no
particular threat of terrorism. Busy tourist areas are prone to
petty theft. Outside the normal tourist routes travellers should be
aware that unexploded mines might remain, particularly in Eastern
Slavonia and the former Krajina. Tourists are urged to be cautious
in former conflict areas, including Eastern Slavonia,
Brodsko-Posavska County, Karlovac County, areas around Zadar, and
in more remote areas of the Plitvice Lakes National Park, and stay
on known safe roads and areas.
Customs:
Passports, or some form of identification, should be carried at
all times.
Business:
Business in Croatia is conducted in a formal manner; punctuality
is key, dress should be smart and conservative (suits and ties are
the norm) and polite greetings are made with a handshake. Titles
and surnames are usually used unless otherwise indicated and
business cards are exchanged at the beginning of a meeting. English
and German are widely spoken, but any attempt at speaking some
Croatian will be appreciated. Women tend to hold high positions in
business and are well respected. Building a good working
relationship is important in Croatia and it is useful to work with
a reliable local partner. Although Croatia appears typically
European in its dealings, business can take some time to conclude.
Business hours are usually 8am to 4pm Monday to Friday.
Duty Free:
Travellers to Croatia can enter the country with the following
items without incurring customs duty: 200 cigarettes or 50 cigars
or 250g of tobacco; 1 litre wine and 1 litre spirits; 250ml of eau
de cologne and one bottle of perfume. Regulations apply to firearms
and radio instruments. No item of archaeological, historical,
ethnographic, artistic, cultural or scientific value may leave the
country without a license issued by the appropriate
authorities.
Communications:
The international access code for Croatia is +385. The outgoing
code is 00 followed by the relevant country code (e.g. 0044 for the
United Kingdom). The city code for Zagreb is (0)1 and (0)20 for
Dubrovnik. Public phones take phone cards, which can be bought in
post offices and hotels. GSM operators have active roaming
agreements with most international networks, and cover most of the
country. Internet cafes are available in the larger towns and
cities.