Official Co-op Travel™ | Webiste Terms & Conditions - Cheap Holidays from Co-op Travel

Website Terms and Conditions

This website is owned and operated by The Midcounties Co-operative Limited (“the Company”). Access to and use of any information on this website is conditional on your acceptance of these website terms and conditions (“Terms of Use”). We recommend you read them carefully and print out and keep a copy of them for your future reference. If you do not wish to accept any part of these Terms of Use then you may not use our website. 
Please Note:When you visit our website or send e-mails to us, you are communicating electronically.  We will also communicate with you by e-mail.  You agree that all notices, agreements, disclosures and other communications that we provide to you electronically satisfy any requirement that such communications be in writing.
By using this website, you warrant to us that:
1. You will not use this website or any material or information on it for any purpose that is unlawful or prohibited by these Terms of Use;2. You are at least 18 years old and have the legal authority to use this website in accordance with these Terms of Use;3. You agree to be financially responsible for all charges, fees and other sums of whatever nature which arise out of your use of this website;4. All information that you provide about yourself and about anyone else shall be true and accurate.
You must not link (including deep linking) to our website or access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without our prior written agreement.

Copyright Notice

All content of this website (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software) is our exclusive property or that of our content suppliers (if applicable) and is, unless specifically stated otherwise, protected by copyright or similar ownership rights. It is published by us and may not be reproduced other than by downloading and viewing on a single computer and/or printing a single hard copy, for private purposes only. It is not to be otherwise reproduced, transmitted, made available on a network or used to create derivative works without our prior written consent. All rights are reserved.
The trade marks, logos and service marks shown on our website, unless otherwise specified, are our intellectual property. No rights are granted to use any of them without our prior written consent. 

Non-Commercial Use Only

You may only use this website for your own personal use (which will at all times be reasonable and not abusive) or for purpose legitimately connected with purchasing our products and services.

You are not allowed to access, use or copy any material or information on this website for any commercial purposes which are unlawful. In particular, you are not allowed to copy(whether by printing off, storing on a disk or in any other way), distribute(including distributing copies), alter or tamper with in any way or use any material contained in this website except that you may print off any individual page for your own personal use.

Website Content

We are an English registered Company.  Our business and the services we offer are governed by the applicable laws of England and Wales except where otherwise stated in our booking Terms of Use.  No warranties, promises and/or representations of any kind, express or implied, are given as to the accuracy or completeness of any of the material or information contained on this website (in accordance with English law or with any laws of any other country) or as to the nature, standard, suitability or otherwise of any services offered by us or on our behalf. 
We shall not be liable for any loss or damage or other sum or claim of any nature whatsoever (direct, indirect, consequential or other) which arises, directly or indirectly, in connection with this website. 
The information contained on this website may contain technical inaccuracies and typographical and other errors. The information on these pages may be updated from time to time and may at times be out of date. If any price or other information is obviously incorrect, we will not be bound by it. You must ensure you check all details of the chosen arrangements (including the price) with us at the time of booking.
Occasionally, we may upload traveller reviews, blogs and recommendations on to our website. Such reviews and blogs are the personal opinions of the author of said content and not that of the Company. We take no responsibility and accept no liability in relation to these reviews, blogs, recommendations or other similar content on the website, or any resulting acts, omissions or losses incurred. 
This website may contain links to other websites. Except where they belong to us, such other websites are not under our control or maintained by us. We are not responsible for the content of such websites. We provide these links for your convenience only but do not monitor or endorse the material on them. We cannot accept any liability in relation to any such other websites or in relation to any material or information appearing on them or which you may otherwise come across after leaving our site by way of a hypertext link or any other means.
This website or any part of it (or any websites that are linked to this website) may not be compatible with your browser or computer configuration and we make no warranty that it is. We make no warranty that your access to our website will be uninterrupted, timely or error free. It is your responsibility to ensure you carry out sufficient checks (including virus checks) to satisfy your particular requirements.


To the maximum extent permitted by law, disclaims all warranties whether express or implied by statute, custom or usage relating to the information contained in this website and we shall not be liable for any losses or damage whatsoever, whether in contract, tort (including negligence), or otherwise arising from this website, or from any interruption or delay in accessing this website.


By accessing, using browsing or booking on this site you agree that you have read, understood and agrees to be bound by these Terms of Use and you agree to comply with all applicable laws, rules and regulations. This website is for the purpose of communicating prices and availability; it should therefore not be regarded as an offer, purely as an invitation to treat.

All contracts concluded between and you the customer are subject to our standard terms and conditions. A contract is only concluded when we accept your offer by sending you a confirmation of our acceptance. Our acceptance is effective when sent by us. The contractual document is contained in the acceptance from us of your offer, and our terms and conditions which are incorporated into the acceptance and excludes and other representations. This does not affect your statutory rights as a consumer. This site and its holiday services are only available to people who, and parties the may, lawfully enter into and from contracts under UK law. You must be aged 18 years or more to book a holiday service from this site and there must be at least one adult (18 years or more) travelling on any one booking.

This website is for use by members of the public only to make direct bookings with the various holiday companies featured. We DO NOT accept bookings made by travel agents or other agents on behalf of members of the public. Any bookings made in contravention of this rule will be notified and cancelled. Access to this site is free. However, you access and use it entirely at your own risk. Except as stated in these Terms of Use we make no representation or warranties in respect of this site, its contents or performance and all conditions and warranties that might otherwise be implied by statue or at common law are excluded to the fullest extent permitted by law.

We do not promise that this site will always be available or that its operation will be error free, nor do we accept responsibility for any adverse effects of accessing it, or downloading material from it. does not accept any liability for any losses or claims arising from any inability to access this site, any interruption in the conduct of any auction or any failure to complete a transaction. This includes adverse effects resulting from the downloading of viruses, the loss or corruption to material that is downloaded or any programs or date already on your system, and website-browser incompatibility problems.

Email Newsletters

All offers contained within email newsletters are subject to availability and we reserve the right to change the offer at any time without notice. Full terms and conditions relating to the special offer advertised are accessible by clicking on the actual offer and visiting the site. Offers which advertise PP refer to Per Person, PPPN- per person per night, Per couple- 2 people sharing (over 18 years). Lead in prices are per person or per family as stated based on maximum occupancy of accommodation. Images are for illustrative purposes only.

Price and Availability Information

The prices shown on this website are valid at the time of input, however we reserve the right to change our prices or other details at any time. Prices may go up or down. Our sales consultants will confirm the correct price or advise of any amendment before the booking is confirmed. We reserve the right to withdraw these prices without notice. Each appropriate tour Operator or Airline reserves the right to withdraw these prices without notice. Each appropriate Tour operator or Airline reserves the right to change holiday details and/or flight and route. All holiday and flight prices quoted are in pounds sterling and all taxes, resort transfers charges may apply to selected holidays. A credit card charge of 2.5% applies.

Please note that the prices quoted on this website are supplied directly from the tour operator. is working to encourage operators to include all unavoidable charges in their quoted prices. We believe this will provide greater transparency and give customers a fairer basis for comparing prices.

Brochure Text, Imagery and Facts

All electronic brochure data is delivered by All ratings are the operators own and may differ from the countries official ratings. cannot be held responsible for any discrepancies. Whilst we constantly strive to achieve the highest standards of accuracy using reasonable care and skill, we cannot be held responsible for all the contents. We may change this site at any time without notice by adding and removing discounts, late's, holidays and other features and services. This will be without liability to you.

Images available on this website are for example purposes only and may vary.


Each appropriate Tour operator or Airline reserves the right to change holiday details and/or flight and routes. All customers who make a booking as a result of information contained within this website are required to hold a valid 10 year passport. Any children under 16 years who are not included on a valid 10 year passport will need to hold their own passport when travelling abroad. will not be held responsible for any loss or delay that may occur as a result of the passport or visa not being produced fro travel. New passport regulations are now in place for first time adult passport applications (aged over 16 years). As part of the passport application process, interviews are now required to support your passport application to be processed. This is to ensure that your identity is protected, so allow enough time for your passport application to be processed. It is the responsibility of the lead passenger to disclose facts about any passenger that may affect their ability to travel. Particular regard should be paid to the following:

  • Criminal Offendes (USA Visitors-Persons wishing to travel to the USA that have any criminal records including driving offences, must declare these at the time of booking)
  • Machine readable passports required for travel to USA
  • Previous deportations/refusals from countries/country that you are visiting

Charges will be incurred for any amendments made to a booking or travel arrangements. It is conditions of booking that you take out adequate insurance either by taking out our special holiday insurance or by arranging another policy that offers the same or protection.

The carriage of passengers and their baggage is subject to provisions of the Warsaw convention (as amended if applicable) national legislation and carriers conditions of carriage.

User Reviews

Occasionally, we may allow users to upload comments, videos, photographs, reviews, blog entries and other material in relation to travel or other holiday services. Where you upload such materials, you disclaim any proprietary or other rights you may have in the materials, and agree that such materials can be freely used by the Company for any reason whatsoever, without your permission. 
You agree that, at the date of posting, the material submitted by you is appropriate and accurate. You warrant that the material is not misleading, defamatory, untrue, malicious, offensive or abusive. You agree that you will not post any information or material that is owned by another third party without their express authority to do so. 
You agree to indemnify the Company for the full amount of all damages, losses, costs and expenses in (including legal costs)  in relation to claims brought by any third party against the Company arising out of or in connection with breach of these Terms of Use in relation to the materials.
The Company reserves the right to refuse to post or remove (without notice) any materials for any reason at its sole discretion. 

Data Privacy

To see our privacy section please click here

Copyright and Intellectual Property Rights -

The copyright on materiel contained on this site belongs to us or its licensors. You are only allowed to use the material contained on the web site as set out below. If you wish to do anything else, you must obtain the written permission of the owner of the rights in the material. You may save and print individual items to other users of the site or your friends provided that they only use them for their own personal, non-commercial use. Any other onward distribution or further publication is prohibited.

You are not allowed to copy or use material from this web site for any commercial purpose.

All intellectual property rights (including, without limitation, copyright and rights in and to any databases and trade marks) subsisting in this site and its contents, and in the software and source materials used in connection with it, are owned by The Midcounties Co-operative Travel. All such rights are reserved.


ABTA protection applies to services supplied by Midcounties Co-operative Travel, but does not apply to services featured on this website that are provided by any company that is not a member of ABTA., operating the fulfilment of The Midcounties Co-operative Travel website, is a member of ABTA with membership number G9172 which means you have the benefit of ABTA’s assistance and Code of Conduct. Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company. Please ask us about the protection that applies to your booking. We also hold an ATOL licence no.6053. As such we are fully bonded according to ABTA’s rule and abide by ABTA’s Code of Conduct.

Booking Terms & Conditions

All bookings made on this website are subject to the applicable booking terms and conditions in addition to these Terms of Use. We recommend that you read all applicable terms and conditions carefully and print out and keep a copy of them for your future reference.

Agency Terms & Conditions - View

ATOL Booking Terms & Conditions - View

Law and Jurisdiction

Access to this website is conditional on your agreement that all information contained in it and all matters which arise between you and us will be governed by English law. Access is further conditional on your agreement that any dispute or matter which arises between you and us will be dealt with by the Courts of England and Wales only to the exclusion of the Courts of any other country. 
If any exclusion(s) or limitation(s) contained in these Terms of Use is found, in whole or part, to be unlawful, void or for any other reason unenforceable for any purpose(s), that exclusion(s) or limitation(s) or the part(s) in question shall be deemed severable and omitted from these Terms of Use for that purpose / those purposes. Such omission shall not affect the validity, effectiveness or enforceability of the other provisions of these Terms of Use.  
We may alter these terms and Terms of Use at any time.  If we do so, all subsequent use of our website will be governed by the newer version.  You must check these Terms of Use regularly.

If for any reason, you do not agree to abide by our Terms of Use, please do not use this site.