Money :
The unit of currency is the Moroccan Dirham (MAD), which is divided into 100 centimes. ATMs are available in the larger towns, but can be unreliable; currency can be exchanged at banks or official bureaux de changes, which are also widespread in major towns. Dirhams cannot be obtained or exchanged outside Morocco and receipts must be retained as proof of legal currency exchange, as well as in order to re-exchange money when departing. Major credit cards are accepted in the larger shops, hotels and restaurants. Travellers cheques can be used in tourist areas, but are not prevalent; they are best taken in Euros or Pounds Stirling.
Time :
Local time is GMT.
Electricity :
Electrical current is 220 volts, 50Hz. Two-pin round plugs are in use.
Language :
Arabic is the official language, but eight other languages are also spoken including Berber, French and Spanish. English is generally understood in the tourist areas, but French is the most widely spoken.
Health :
No vaccinations are required to enter Morocco. It is advisable to drink bottled water outside the main cities and towns and avoid street food. Medical facilities are good in all major towns. Health insurance is essential.
Tipping :
A tip of 10 to 15% is expected in the more expensive bars and restaurants, though some establishments include a service charge. Most services are performed with the aim of getting a few dirham, but aggressive hustling shouldn't be rewarded. Visitors should note that tips are the only income for some porters and guides.
Safety :
Violent crime is not a major problem, but there have been some incidents of theft at knifepoint in major cities and on beaches. Sensible precautions such as avoiding badly lit streets at night should be adhered to. Guides offering their services should display an official badge from the local tourist authorities. Most visits to Morocco are trouble-free, however terrorist attacks have occurred in the past, and visitors are advised to be vigilant.
Customs :
Morocco is a Muslim country and it is preferable to keep the wearing of swimsuits, shorts and other revealing clothing to the beach or hotel poolside. Women travelling alone will receive less hassle if dressed conservatively. Smoking is practised widely, and it is customary to offer cigarettes in social situations. Religious customs should be respected, particularly during the month of Ramadan when eating, drinking and smoking during daylight hours should be discreet as it is forbidden by the Muslim culture. The giving and receiving of things, and the eating of food, should only be done with the right hand, as the left is considered unclean. Homosexuality is a criminal offence, and sexual relations outside marriage are also punishable by law.
Business :
Business in Morocco has been influenced by France and therefore tends to be conducted formally, with an emphasis on politeness. Dress is formal, and women in particular should dress conservatively. Most business is conducted in French, although some English is spoken. It is best to ascertain before hand what language the meeting will be in, and arrange an interpreter as needed. Visitors are expected to be punctual, though meetings may not start on time. Moroccans are friendly and enjoy socialising, trust and friendship are important bases for business dealings so be prepared to engage in small talk. A handshake is common when arriving and departing. Women may encounter some sexism in business, although this is starting to change. Most businesses are closed on Fridays, and some are also closed on Thursdays.
Duty Free :
Travellers to Morocco over 18 years do not have to pay duty on 200 cigarettes or 50 cigars or 400g tobacco; 1 litre spirits and 1 litre wine; and perfume up to 5g.
Communications :
The international access code for Morocco is +212. The outgoing code is 00 followed by the relevant country code (e.g. 0044 for the United Kingdom). City/area codes are in use, e.g. (0)44 for Marrakech and (0)37 for Rabat. Hotels can add a hefty surcharge to their telephone bills; it is best to check before making long international calls. Two mobile GSM 900 networks cover the north of the country. Internet cafes are widely available in tourist areas.
Contacts :
Emergencies: 19 (Police); 15 (Ambulance).
