Money :
South Africa's currency is the Rand (ZAR), which is divided into 100 cents. Money can be exchanged at banks, bureaux de change and the larger hotels. ATMs are widely available (there is a daily limit for cash withdrawals) and major international credit cards are widely accepted, except in petrol stations where cash is required. Visitors should be vigilant when drawing cash from ATMs, as con artists are known to operate there. Travellers cheques and some foreign currencies are accepted at larger hotels and shops, but commission is charged, otherwise all commercial banks will exchange them.
Time :
Local time is GMT +2.
Electricity :
Electrical current is 230 volts, 50Hz. Round, three-pin plugs are standard.
Language :
South Africa has 11 official languages, including Afrikaans, English, Xhosa, Zulu and Sotho. English is widely spoken.
Health :
Travellers arriving in South Africa from infected areas require a yellow fever vaccination certificate; otherwise no vaccination is required. There is a malaria risk in the low-lying areas of the Northern Province and Mpumalanga (including the Kruger National Park) and northeastern KwaZulu-Natal, and precautions are advised when travelling to these areas. There is a high prevalence of HIV/AIDS. Tap water is safe in urban areas but sterilisation is advisable elsewhere, as there are periodic outbreaks of cholera in the poor communities of rural South Africa, particularly in Northern KwaZulu-Natal, Mpumalanga, and Limpopo provinces. Drug-resistant TB has been reported throughout the country. Food poisoning is rare. Medical facilities in South Africa are good, but medical insurance is strongly advised as private hospitals expect cash upfront and public hospitals are best avoided.
Tipping :
Waitering is a livelihood and a tip of 10% is expected for good service, if a service charge is not included in the bill. Tipping for services rendered is widely anticipated by porters, taxi drivers and petrol attendants. Golf caddies should be tipped accordingly. 'Car guards' operate in the city centres and tourist spots and will offer to look after your parked car; they are usually immigrants from neighbouring countries looking for work and will expect anything from R2 upwards on your return.
Safety :
Visitors to South Africa should be aware of the country's high incidence of crime. Although this tends to be concentrated in pockets throughout the country, for example in the township areas, opportunistic crime is fairly widespread. Travellers should always be aware of these risks and exercise the necessary precautions. Doors should be locked when driving and one should not walk alone at night in city streets, isolated beaches or remote areas. Berea and Hillbrow in Johannesburg are high-risk areas and visitors should be cautious in these areas. There have been recent incidents of robbery involving hikers walking on Table Mountain and Lions Head in Cape Town so visitors should avoid hiking alone. Be vigilant when using ATMs and do not display signs of wealth (e.g. mobile phones, money, expensive jewellery) on the streets. It is worthwhile noting that the South African authorities do give high priority to the protection of tourists. Power outages are common throughout the country; frequent blackouts and rolling power cuts in January 2008 has forced the government to acknowledge that the country has an electricity crisis on its hands.
Business :
South Africa's multicultural status means that business etiquette may vary with different people, and according to individual sectors, though it is most often similar to dealings in Europe and the United States. Although there are 11 official languages, English is the primary language of business. It is best to dress formally for initial meetings. Generally South Africans are regarded as relaxed and informal with regards to introductions and the handling of business cards. Shaking hands is common for both men and women. The giving of gifts is uncommon and unnecessary. Business hours are generally 9am to 5pm Monday to Friday with an hour taken over lunch.
Duty Free :
Travellers to South Africa do not have to pay duty on 200 cigarettes, 50 cigars and 250g of tobacco; 2 litres wine and 1 litre spirits; perfume up to 50ml and 250ml eau de toilette; and other goods to the value of R3,000. All other goods brought in from abroad by South African residents must be declared on arrival. These will be subject to import duties. For goods to be re-imported, travellers must complete a DA65 or NEP-form that is issued on departure. Prohibited items include meat and dairy products, all medication except for personal consumption, flick knives, ammunition, explosives and pornography containing minors and bestiality.
Communications :
The international access code for South Africa is +27. The outgoing code is 00 followed by the relevant country code (e.g. 0044 for the United Kingdom). As of 8 January 2007, South Africa has changed to 10-digit dialling (so city codes must be included, e.g. 021 for Cape Town) and international dialling has changed from 09 to 00. GSM mobile phone networks providing 900 and 1800 frequencies serve the country. Mobile service providers offer very cheap 'pay-as-you-go' Sim cards, which are a good option for visitors staying for some time. Internet cafes are widespread. Card and coin operated pay phones are also widespread.
Contacts :
Emergencies: 10111 (Police); 10177 (Ambulance)
