Money :
The unit of currency is the Kenyan Shilling (KES), divided into 100 cents. It is not advisable to take Kenyan Shillings out of the country, as they are difficult to exchange elsewhere. Travellers cheques in Sterling or US Dollars are recommended for your trip to Kenya. US Dollars in particular have become commonly used in many of the country's main hotels and safari lodges. Foreign currency can be changed at banks, bureaux de change and hotels; easiest to exchange are US dollars, pounds sterling or Euros. Street exchange merchants should be avoided as they are operating illegally. Banks open Monday to Friday from 9am to 3pm and on the first and last Saturday of the month. Banks and bureaux de change at the international airport stay open 24 hours. Credit Cards (American Express, Visa and MasterCard) are accepted in the larger hotels and stores, and some camps and lodges. ATMs are widely available in Nairobi and the major towns.
Time :
Local time is GMT +3.
Electricity :
240 volts, 50Hz. UK-style square three-pin plugs are used.
Language :
English is the official language but Swahili is the national language, with 42 ethnic languages spoken.
Health :
Travellers should get the latest medical advice on inoculations and malaria prevention at least three weeks prior to departure. A malaria risk exists all year round, but more around Mombasa and the lower coastal areas than in Nairobi and on the high central plateau. Immunisation against yellow fever, polio and typhoid are usually recommended. A yellow fever certificate is required by anyone arriving from an infected area. Other risks include diarrhoeal diseases. Protection against bites from sandflies, mosquitoes and tsetse flies is the best prevention against malaria and dengue fever, as well as other insect-borne diseases, including Rift Valley fever, sleeping sickness, leishmaniasis and Chikungunya fever. AIDS is a serious problem in Kenya and the necessary precautions should be taken. Water is of variable quality and visitors are advised to drink bottled water. Cholera outbreaks occur frequently, and travellers should take care not to drink contaminated water and be cautious of food prepared by unlicensed roadside vendors. There are good medical facilities in Nairobi and Mombasa but health insurance is essential.
Tipping :
Tipping is not customary in Kenya, however a 10% service charge may be added to bill in more upmarket restaurants. Otherwise small change in local currency may be offered to taxi drivers, porters and waiters. On safari, however, drivers, guides and cooks often rely heavily on tips to get by, but these are discretionary.
Safety :
Following the disputed elections on 27 December 2007, those planning to travel to Kenya are advised to exercise caution and take advice from local operators before leaving due to the unstable political situation. Opposition supporters went on a nationwide rampage in early January 2008, burning shacks and shops, and at least 1,500 people have been killed since December. Nairobi was at the centre of the violence, but parts of Mombasa, as well as towns in the Rift Valley, including Naivasha and Nakuru were also affected. A power-sharing agreement was signed between the president and the opposition leader on 28 February 2008, but the situation remains fragile for the time being. Nairobi is notorious for robberies and muggings and visitors should be alert at all times, but particularly at night. Recent armed attacks on golf courses have occurred and players should be cautious while playing in remote areas away from the club house. Visitors should also be vigilant in Mombasa. There have been a number of recent knife attacks on tourists in the main south coast tourist areas of Diani and Ukunda. There is a serious threat of banditry in the northern areas and travel is only advisable with an armed escort; north eastern Kenya should also be avoided due to increased tension along the Kenya-Somalia border. For security reasons visitors to Lamu Island are advised to travel by air. Visitors should take sensible precautions when driving; in particular, landmines have been used in attacks around Moyale, close to the main A2 road south. Vehicles crossing the border at this point should stay on the A2. There is a high threat from global terrorism in Kenya and visitors should be vigilant in public places and tourist sites.
Customs :
The taking of photographs of official buildings and embassies is not advised and could lead to detention. It is illegal to destroy Kenyan currency. The coastal towns are predominantly Muslim and religious customs and sensitivities should be respected, particularly during Ramadan; dress should be conservative away from the beaches and resorts, particularly for women. Homosexuality is against the law. Smoking in public places is illegal, other than in designated smoking areas, and violators will be fined or imprisoned.
Business :
Business in Kenya tends to be conducted formally and conservatively, with the appropriate formal attire of a jacket and tie. Punctuality is important. Business cards are exchanged and handshakes are standard. English is the principal language of business. Business hours are usually from 9am to 1pm and 2pm to 5pm Monday to Friday.
Duty Free :
Travellers to Kenya over 16 years do not have to pay duty on 227g tobacco or 200 cigarettes or 50 cigars; 1 bottle of alcohol; and 473ml perfume. Prohibited items include fruit, imitation firearms, and children's toys pistols. No plants may be brought into the country without a Plant Import Permit (PIP).
Communications :
The international access code for Kenya is +254. The outgoing code is 000 followed by the relevant country code (e.g. 00027 for South Africa), unless dialling Tanzania or Uganda when the outgoing codes are 007 or 006 respectively. City/area codes are in use, e.g. (0)41 for Mombasa and (0)20 for Nairobi. International Direct Dial is available throughout most of the country, but the service is expensive and inefficient. Hotels usually add a hefty surcharge to their telephone bills; it is less expensive to either call from one of the international phone services, which are available in larger towns or buy a pre-paid calling card for use in the public telephone booths. For international operator-assisted calls call 0196. All major urban areas are covered by the mobile network; the local mobile phone operators use GSM networks that have roaming agreements with most international mobile phone operators. Internet cafes are widely available in most towns and tourist areas.
Contacts :
Emergencies: 999.
