In order to process your booking and ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/dietary requirements etc.
We take full responsibility for ensuring proper measures are in place to protect your information and we comply with all applicable data protection legislation as detailed by the UK Data Protection Act 1998. Information about you may be passed to other companies within The Midcounties Co-operative Society for administration, marketing and analysis purposes and for customer surveys and market research.
We collect information such as name, address and date of birth when an enquiry is generated, or a booking is made. We may contact you by mail, telephone, fax or email to let you know about any other products, services or promotions that may be of interest to you.
We must pass the information on to the relevant suppliers of your travel arrangements such as airlines, hotels, transport companies etc. The tour operator or relevant supplier’s use of your information is subject to their policy, both in respect of your booking and any future marketing.
Please ask for a copy of this should you wish to see it. The information may also be provided to your insures (if apply for insurance), security or credit checking companies, public authorities such as customs/immigration if required by them, for dept collection purposes or as required by law. Additionally, where your holiday is outside the European Economic area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. (If we cannot pass this information to the relevant suppliers whether in the EEA or not, we cannot provide your booking. When making a booking you consent to this information being passed on to the relevant persons.) We will not however pass any information onto any persons not responsible for part of your travel arrangements. This applies to any sensitive information that you give us such as details of any disabilities, or dietary/religious requirements.
N.B this only applies to the website and not to the website of other companies, individuals or organisations to which we provide links. We are not responsible and will not be able to protect your privacy if you disclose personal information in this way.
Your Data controller is: cooptravel.co.uk. You are entitled to a copy of your information held by us. If you would like to see this Please ask us. We may make a small charge for providing this to you.